Privacy Policy
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Last Update: [01/07/2026]
Best Tutors Online (“Best Tutors Online”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, register for tutoring services, or otherwise interact with us.
By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following information:
- Full name
- Parent or Guardian's name (where applicable)
- Student's name and age
- Email address
- Telephone or mobile number
- Residential address (where required)
- Subject(s) of interest
- School, college, or examination board (where applicable)
- Payment information
- Lesson schedules and attendance records
- Communications with Best Tutors Online
- Technical information such as IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We use your personal information to:
- Provide tutoring services.
- Arrange and schedule Lessons
- Process payments.
- Communicate with Clients and Students.
- Monitor the quality of our services.
- Improve our website and educational services.
- Respond to enquiries and support requests.
- Comply with applicable legal obligations.
3. Sharing of Information
Best Tutors Online does not sell, rent, or trade your personal information.
Your information may be shared only:
- with Tutors assigned to teach the Student;
- with payment service providers for processing payments;
- where required by law, regulation, or a lawful request from a competent authority;
- where necessary to protect the rights, property, or safety of Best Tutors Online, its Tutors, Clients, or Students.
4. Data Security
Best Tutors Online implements reasonable technical and organisational measures to safeguard personal information against unauthorised access, disclosure, alteration, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
Personal information shall be retained only for as long as is reasonably necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.
6. Children's Privacy
Where a Student is under the age of eighteen (18) years, personal information shall be provided by or with the consent of the Student’s Parent or Legal Guardian. The Parent or Legal Guardian shall be responsible for ensuring the accuracy of the information provided.
7. Cookies
Our website may use cookies and similar technologies to improve website functionality, analyse website traffic, and enhance the user experience. Users may disable cookies through their browser settings; however, certain features of the website may not function properly.
8. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or object to certain processing activities by contacting Best Tutors Online.
9. Third-Party Websites
Our website may contain links to third-party websites. Best Tutors Online is not responsible for the privacy practices or content of such websites.
10. Changes to this Privacy Policy
Best Tutors Online reserves the right to amend this Privacy Policy at any time. Any changes shall become effective upon publication on our website.
11. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact Best Tutors Online using the contact details published on our website.